USA
MéxicoRising costs
Annual maintenance fees or assessments have become difficult to justify or afford.
American Consumer Claims
Helping owners understand their timeshare options
ACC combines contract cancellation experience with a careful review of each owner’s circumstances, concerns and objectives.
Tell ACC what is happeningTimeshare support starts with the facts of the ownership
American Consumer Claims LLC assists owners who want to leave an unwanted timeshare and those who have concerns about how an agreement was sold.
ACC reviews the contract, resort, jurisdiction and owner’s reasons for seeking help. That information helps distinguish a potential cancellation or relinquishment route from a separate review of possible mis-selling or compensation concerns.
Every contract and outcome is different. The first objective is therefore to understand the owner’s position and explain which options may merit further consideration.
Explore ACC services
Listen first. Review the evidence. Explain the available routes.
A clear consultation is more useful than assuming every owner needs the same service.
Over 3000timeshare contracts canceled
1,612reported court awards
Over $24 millionnet compensation awarded
Reported figures combine work by ACC and its European division. Individual eligibility and outcomes depend on the contract, evidence and applicable jurisdiction.
Why owners contact ACC
The reasons are personal, financial and contractual. These are some of the concerns owners commonly raise.
Limited use
Availability, exchange restrictions or changing needs reduce the value of the ownership.
Sales concerns
Representations made during the sale may not match the contract or later experience.
Future liability
Owners want to understand long-term obligations and what may happen to the timeshare later.
U.S. support with European experience
ACC is the U.S. division of European Consumer Claims. The wider network supports owners with timeshares in the USA, Europe, Asia and the Caribbean.
ACC’s published office network includes locations in Washington, the United Kingdom and Spain.
View global offices